Return & Refund Policy Thanks for getting membership at english4000hours.com Refunds: english4000hours.com offers refunds in the following circumstances within 15 days of the date of purchase. The refund will be made to the original account that you used to make the payment. 1. In the event that there is terminal technical problems, and no solution was provided within 15 days. In such case, english4000hours will refund the membership amount if you are unwilling to wait for an update. 2. You do not receive registration code within 24 hours after purchase and haven’t received a timely response (within 48 hours) from the english4000hours support team after contacting the support team. 3. You paid twice or more due to technical problems with the payment platform or other technical reasons. In this case, english4000hours will only charge once for one product and will refund the additional payments. Returns: As we do have only service (not physical goods) so there is nothing to be returned. Contact Us If you have any questions, contact us on info@english4000hours.com